PhotoPerfect FAQs

Table of contents

Installation and Licensing

Which operating systems can be used to run PhotoPerfect? Can I use PhotoPerfect on two PCs? Can I install two PhotoPerfect programs on one PC? How can I install new versions of PhotoPerfect? I have lost my license key - what do I do now?

General Usage

How can I load an image in PhotoPerfect? What are the blue and red areas shown in preview dialogs? How can I save dialog settings? How can I change the size of the preview images in the thumbnail view? How can I frame my image? How can I center labeling text? How does PhotoPerfect handle embedded color profiles?

Handling RAW files

How can I load RAW files into PhotoPerfect? Why does it take so long to load RAW files?

Extensions

Why do the optimization algorithms have such strange names as Xe847, YMax or i2e? Why are there so many different optimization algorithms? Which optimization algorithm is the best?

Photoperfect Express

Why do some of the optimized results contain a watermark? I accidentally saved a photo containing a watermark (confirming the ‘Are you sure?’ prompt) – and even managed to delete the original from my hard drive. Is there any way to remove the watermark from my optimized photo? I already purchased one or more of your optimization algorithms and now want to upgrade from PhotoPerfect Express to the full version of PhotoPerfect. Do I have to buy and pay for the algorithms again? Why can’t I click on certain menu functions like crop, resize, undo or the batch wizard?

Contact us

I have other questions, can I write you a mail?

Installation and Licensing

Which operating systems can be used to run PhotoPerfect?

PhotoPerfect is designed for Windows systems from Windows 98 onwards. (It cannot be run under Windows NT.) However, some functions are only available from Windows 2000 onwards.

There are no plans at present to extend the platform support to Linux or MacOSX.

Can I use PhotoPerfect on two PCs?

On purchasing a PhotoPerfect license you may install it on a second PC, for instance your laptop. However, to use PhotoPerfect simultaneously, you need two licenses.

Can I install two PhotoPerfect programs on one PC?

You can install PhotoPerfect twice on one PC, but only one can be licensed at a time. To use them alternately, you must enter your registration key in the version you wish to use.

How can I install new versions of PhotoPerfect?

Generally, you can install new PhotoPerfect versions on top of existing installations without any trouble. However, make sure that the item Reset menus and toolbars in the setup program remains checked. This is necessary to ensure that the new version functions correctly; it is not possible to save your own customization of the user interface.

I have lost my license key - what do I do now?

First of all - please print out and/or save the eMail with the license key to a safe place.

If the worst comes to the worst, please send an eMail to us including the same details which you entered when you ordered the program.

General usage

How can I load an image in PhotoPerfect?

There are several ways of loading images for processing in PhotoPerfect

Thumbnail view:

Double-click a preview image in the thumbnail view or use drag&drop to pull it onto the workbench. If you have activated the item Load selected preview immediately in Options/Miscellaneous a single click is sufficient.

File menu

The File menu contains the item Open for loading images.

Import file

In order to open images other than PhotoPerfect's standard formats JPG, JP2, PNG, TIF or BMP you can use the import function. This is to be found in the File menu: File/Import/Image import from file.
The following formats are supported: *.cut; *.dcx; *.dds; *.ico; *.lbm; *.lif; *.mdl; *.pcd; *.pcx; *.pic; *.pnm; *.psd; *.psp; *.raw; *.sgi; *.tga; *.wal; *.act; *.pal.

What are the blue and red areas shown in preview dialogs?

The red and blue areas shown in the preview dialogs indicate where brightness information may be lost if the planned functions are executed.

This is the Loss Area Display (LAD). It can be toggled on and off by left clicking into the preview dialog while keeping the [Ctrl] key pressed.

How can I save dialog settings?

There are several ways of doing this. To start with, you can set the item Save last setting of image editing in Options. Then dialogs are loaded with the last used settings. Another possibility is given by the defaults. If a value is saved under the name Default, it will always be used when the dialog is opened.

How can I change the size of the preview images in the thumbnail view?

This setting can be made in Options: Miscellaneous/Preview/Width of preview images (pixels). If you enter a value here, it must be confirmed by pressing the [Enter] key. The new size will only be used after the next PhotoPerfect program start. Please note also that it is not possible to show the preview images larger than 160x120 pixels, as this is the maximum size of the preview images in the JPG file Exif data on which the preview image display is based.

How can I frame my image?

A quick way to do this is by using the framing script MasterFramer DeLuxe which is supplied with PhotoPerfect.

How can I center labeling text?

After you have entered the desired text in the labeling dialog and confirmed this with OK, the text appears on the image in a dotted line frame. It can be moved about the image with the mouse. To center it, press the [C] key. Use the arrow keys to move it pixel by pixel. This behavior applies to all selections which have a dotted frame.

How does PhotoPerfect handle embedded color profiles?

On loading an image, the color profile (if there is one contained in the image) is converted to sRGB. Images are always saved in sRGB color space without profile.

Note: If an image does not contain a profile, sRGB is assumed.

Handling RAW files

How can I load RAW files into PhotoPerfect?

RAW image files can be loaded into PhotoPerfect in just the same way as other supported images, namely via the thumbnail view. RAW files are highlighted with a light green border.

Why does it take so long to load RAW files?

RAW data files are image files which come from the camera without any post-processing at all. Before they can be edited they must be converted into an editable format, which can take some time depending on the computer resources available. Some programs do the necessary conversion on saving, but in PhotoPerfect this is done on loading the file.

Extensions

Why do the optimization algorithms have such strange names as Xe847, YMax or i2e?

RGBMax describes exactly what it does. This is a histogram based image optimization method, which individually maximizes the tone value range of all three color channels - RED-GREEN-BLUE (horizontal spread) – hence RGBMax(imization). This works very well to correct underexposure or overexposure and also to some extent for removing color casts.

YMax is also a histogram based image optimization. It maximizes the Y-axis (vertical) of the histogram by spreading all 3 color channels to the same degree. By doing so ‘YMax’ increases the contrast range of the image to the highest value possible without loss of nuances.

The Xe847 algorithm was given its name by its developers. It optimizes a picture by ‘imagining’ how the photographer (i.e. the average human being) saw the picture with his or her own eyes, and it takes account of modifications performed by the human brain. In brief: It tries to optimize a photo to appear as the scene was perceived by the human eye.

i2e stands for ‘intelligent image enhancement’, abbreviated to ‘iie’ or ‘i2e’. It searches for patterns in a picture and then applies certain individual algorithms to specific parts of the photo to make them look more realistic. For instance, this algorithm is capable of removing grain in the sky while sharpening the vegetation in the background at the same time.

Why are there so many different optimization algorithms?

Well, every photo represents a very individual combination of exposure levels, lighting conditions, distance to object, not to mention the object itself and many other factors. So while one algorithm produces great results for a certain set of conditions, another may produce better improvements for other sets of conditions. Sometimes the results look quite similar, sometimes totally and astonishingly different. Since we want to give you the opportunity to realize the full potential of your shots, we resolved to include as many good optimization methods as possible..

Which optimization algorithm is the best?

That’s a really good question and we wish we had a simple answer! As mentioned above, each photo is unique and therefore it is hard to predict which approach to optimizing that photo will produce the best result. Sometimes two algorithms produce very similar results, sometimes very different ones. And not infrequently it is hard to tell which of the two very different results is the better one, because it is simply a matter of individual taste. Some people prefer to increase the ‘mood’ or intensity of a picture, for example in a shot of a nice red setting sun, while others like to keep the changes to their photos to a minimum and prefer only to refresh the colors a little.

Photoperfect Express

Why do some of the optimized results contain a watermark?

While our aim is to provide PhotoPerfect Express as a free application, we have tried to present as many good optimization algorithms as possible to our users. This also includes the algorithms ‘Xe847’, ‘i2e’ and ‘Perfectly Clear’. These algorithms have been developed by third parties who have invested a lot of time and resources in inventing and implementing the technology for optimizing photos. We at Arcadia Software have to pay a licensing fee to the developers of the algorithms, so we also have to make a charge for them. To let you see the potential of these algorithms we let the automatic optimization routines carry out the changes to your pictures, but have to include the watermark to signify that they were used in trial mode and require licensing for watermark-free use.

I accidentally saved a photo containing a watermark (confirming the ‘Are you sure?’ prompt) – and even managed to delete the original from my hard drive. Is there any way to remove the watermark from my optimized photo?

Unfortunately, the whole point of the watermark is for it to be hard to remove so as to protect the interests of the licensors of the optimization algorithms. Therefore we can only strongly recommend you not to delete your originals and always store them on a read-only medium (CD-ROM or DVD-ROM) before starting to work on them with any photo editing program. Removing the watermark is not totally impossible, but will require photo editing software such as PhotoPerfect or similar which provides functions such as ‘retouching’. And of course you’ll need to spend time and exercise some skill to perform the task satisfactorily.

I already purchased one or more of your optimization algorithms and now want to upgrade from PhotoPerfect Express to the full version of PhotoPerfect. Do I have to buy and pay for the algorithms again?

Of course not! We offer all customers who have purchased any PhotoPerfect Express option a corresponding discount when upgrading to PhotoPerfect, so that you won’t have to pay more than once for any feature.

For example, if you purchased the ‘Batch and More’ option and the optimization method ‘i2e Standard’ and you plan to buy the full version of PhotoPerfect plus ‘i²e Standard’ through our website at www.photoperfect.com, we will provide you with a discount equal to the price you have already paid.

If on the other hand you decide not to buy ‘i²e’, but only the Basic Edition of the full version, you would receive the discount equivalent to the ‘Batch and More’ feature only.

For further details please have a click at ‘Remove watermarks / buy options’ in the Help section of the menu of the PhotoPerfect Express application.

If you want to purchase the unlock code to upgrade to PhotoPerfect, please click here: www.photoperfect.com/upgrade-to-pp.html

When you purchase an upgrade online and wish to take advantage of our discounts for existing customers, please make sure to be able to provide the license information (i.e. unlock code) supplied for the options which you bought previously, so that we can validate your claim and provide you with the respective discount.

Why can’t I click on certain menu functions like crop, resize, undo or the batch wizard?

These features are not available in the free version of PhotoPerfect Express. To be able to use these functions, you have to buy the unlock code for ‘Batch and More’ through our website at www.photoperfect.com.

The batch wizard is a very efficient tool that allows you to optimize hundreds of photos with practically no effort in a very short time. In paying a small extra sum for this powerful tool you help us to develop further useful features for PhotoPerfect Express.

Contact us

I have other questions, can I write you a mail?

You can find detailed contact information at http://www.photoperfect.com/support.html