Frequently asked questions
1. Why do some of the optimized results contain a watermark?
2. Why do the optimization algorithms have such strange names as Xe847, YMax or i2e:
3. Why isn’t i2e or Perfectly Clear as free as Xe847 Std or RGBMax or YMax?
4. I thought Xe847 was one of the included free optimization algorithms. Why does it sometimes produce a Watermark on my results too?
5. Why are there so many different optimization algorithms?
6. Which optimization algorithm is the best?
7. After optimizing some photos I found a folder named ‘Originals’ in my working directory. Why has it been created?
8. I accidentally saved a photo containing a watermark (confirming the ‘Are you sure?’ prompt) – and even managed to delete the original from my hard drive. Is there any way to remove the watermark from my optimized photo?
9. I already purchased one or more of your optimization algorithms and now want to upgrade from PhotoPerfect Express to the full version of PhotoPerfect. Do I have to buy and pay for the algorithms again?
10. Why can’t I click on certain menu functions like crop, resize, undo or the batch wizard?
11. Why does PhotoPerfect Express always need 2 or 3 seconds to open a photo?
12. What about the sample images which come with PhotoPerfect Express? Why did you select these photos?
13. Why can’t I click on the (grayed) settings buttons in the Batch Wizard?